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FAQ

from product information to troubleshooting steps, we've compiled a handy resource to assist you.

Q: What is screen printing?

A: Screen printing is a method of printing where ink is pushed through a stencil or mesh screen onto a surface. It is commonly used to print designs onto t-shirts, hats, and other textiles.

 

Q: What types of products can I get screen printed?

A: Screen printing can be used on a variety of products including t-shirts, hoodies, bags, and more. You can even print on non-textile items like posters or stickers.

Q: How do I get started with placing an order for screen printing?

A: To place an order for screen printing, it’s best to request a quote using the button at the top of our website. We can then provide you with pricing information, artwork requirements, and order minimums.

Q: How easy is it to order?

A: To place an order for screen printing, it’s best to request a quote using the button at the top of our website. We can then provide you with pricing information, artwork requirements, and order minimums.

Q: How many colors can be used in a screen print?

A: Screen printing can use multiple colors, but each color requires its own screen and pass through the printer. The number of colors used will affect the price of the print job. The max amount of colors we can print is 6.

 

Q: What is the minimum order quantity for screen printing?

A: The minimum order quantity for screen printing is 10 prints per design and color.

Q: What is the turnaround time for screen printing?

A: The turnaround time for screen printing can vary depending on the complexity of the design and the size of the order. Generally, most order under 100 prints will be ready in 7 days. For bigger orders, please request a quote and we will let you know when your order can be ready.

 

Q: Can I provide my own design for screen printing?

A: Yes, it’s important to make sure the design is high-quality and in the correct format for screen printing.

 

Q: What file format do you need for screen printing designs?

A: The preferred file format for screen printing designs is vector files (such as .ai, .eps, or .svg), which allows for easy scaling and manipulation of the design. If vector files are not available, high-resolution raster files (such as .psd or .png) can also be used.

 

Q: Can you print on dark colored garments?

A: Yes, screen printing can be done on dark colored garments. However, it may require an additional layer of ink to make the colors stand out, which can affect the price of the print job.

 

Q: Do you offer other printing methods besides screen printing?

A: Yes, we also offer vinyl heat pressing on simple designs and orders of less than 10 items, also on names and numbers on jerseys.

 

Q: What is the maximum print size you can accommodate?

A: 11" x 11"

 

Q: Can I get a sample of my design before placing a larger order?

A: We do not provide free samples, however we can provide you with a mock-up of what your final print will look like.

 

Q: What types of ink do you use for screen printing?

A: The type of ink used will depend on the substrate being printed on and the desired outcome. Common types of ink used in screen printing include plastisol, water-based, and discharge ink.

 

Q: Can you print on sleeves or other non-traditional locations on a garment?

A: Yes, we can print on sleeves, pockets, or other non-traditional locations on a garment.

Q: What is your policy on reprints or refunds?

A: We stand by our commitment to excellence. If you receive items with printing or garment defects, contact us within 7 days to initiate a reprint at no extra cost. Refunds are available for significantly defective products or order non-fulfillment. Please reach out to us within 30 with images of defects for refund consideration. We prioritize your satisfaction and aim to ensure a seamless experience.

 

Q: How do I care for garments that have been screen printed?

A: The care instructions for garments that have been screen printed will depend on the type of ink used. Typically, it’s recommended to wash the garment inside out on a gentle cycle and avoid using harsh detergents or bleach.

 

Q: Can you print photographs or complex designs?

A: Yes, screen printing can be used to print photographs or complex designs, but it may require a higher number of screens and passes through the printer. This can affect the price of the print job.

 

Q: Can I mix and match garment sizes and colors within an order?

A: Yes.

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